Privacy Policy

Data Collection and Types

Full Set IT Services collects personal information to enhance your experience with our services. This includes:

• Personal Details: Such as your name, email address, contact numbers, and professional information, which you might provide during interactions with us and our website.
• Digital Footprint: Information like your IP address, browser type, and operating system are collected to improve website functionality and user experience.

This data collection is driven by the necessity to deliver tailored services and comply with our operational obligations.

Use of Personal Information

Full Set IT utilises your personal data under specific conditions to enhance our services:

• Consent-Based Processing: We use your data with your explicit consent for marketing and personalised services.
• Service Delivery: Your information is crucial for the effective delivery of our services, from client onboarding to support.
• Legal Obligations: We process data to comply with legal requirements, ensuring both you and we adhere to the law.
• Legitimate Interests: Some data processing is conducted to pursue our legitimate interests, such as improving our services and understanding how our website is used.

Our aim is to use your personal data responsibly, providing value and improving your experience with Full Set IT.

Cookies and Web Analytics

Full Set IT employs cookies and web analytics to personalise your online experience and gather insights on website usage. Here’s how we apply this technology:

• Cookies: Small data files placed on your device to remember your preferences and improve site navigation. You can manage cookies through your browser settings or our cookie management tool.
• Web Analytics: We analyse your interactions, such as pages visited and content engaged with, to enhance our services and understand user behaviour.

This approach helps us tailor our website to better meet your needs and preferences.

Data Handling and Sharing

At Full Set IT, access to your personal information is restricted to employees or agents who require it to provide our services or comply with regulatory obligations. In cases where it's necessary to share your data with third parties, we ensure they adhere to our data protection and privacy standards. Our commitment to safeguarding your information extends to every aspect of our operations, ensuring your data is managed with the utmost care and integrity.

International Data Transfers

Full Set IT operates globally, which means your personal data may be processed outside of your local jurisdiction. This international processing is necessary to provide you with seamless services and support. We ensure that all data transfers comply with applicable data protection laws, safeguarding your information regardless of where it is processed. By using our services, you consent to the transfer of your information across borders, trusting Full Set IT to maintain the highest standards of privacy.

Full Set IT is committed to protecting your personal data. We retain your information only as long as necessary for the purposes outlined in our Privacy Policy, including meeting legal, accounting, or reporting requirements. Beyond this, your data is securely disposed of. We employ robust security measures to protect your data from unauthorised access, alteration, disclosure, or destruction, ensuring it is handled in accordance with industry best practices and regulatory standards.

Individual Data Rights

You have specific rights regarding the personal data we hold about you. These include the right to access your data, request corrections, ask for its deletion when it's no longer needed, and object to certain types of processing. Additionally, you can request the transfer of your data to another entity. Full Set IT respects these rights and is committed to providing the means for you to exercise them. For any requests or questions about your data, please contact us directly.

Updates to Privacy Policy

Full Set IT regularly reviews and updates its Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any amendments will be posted on our website. To stay informed about how we collect, use, and share your information, we recommend checking this page periodically.

External Website Links

Please note, our Privacy Policy applies solely to information collected through Full Set IT’s website. Our site may contain links to external, third-party websites not operated by us. We advise you to review the privacy policies of these external sites to understand their data handling practices, as we cannot be responsible for the content or privacy measures of websites outside our domain.

Policy in the Event of a Disagreement

In any instance where there might be a discrepancy between this Privacy Policy and any specific contract or agreement you have with Full Set IT, the terms of the specific contract will take precedence. Any clause within this Privacy Policy found to be in conflict with mandatory data protection laws will be deemed non-applicable. This ensures that specific agreements with Full Set IT and prevailing legal standards are always upheld in priority.

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